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                                                      | Tickets for in-person or virtual events may be purchased in person, by phone, or online. 
                                                            
                                                            In person: Visit the Box Office in the Bailey Performance Center from 11 a.m. to 7
                                                               p.m. Monday through Friday. Please note: The Box Office is closed for summer break until August 18, 2025.By phone: please call 470-578-6650 from 11 a.m. to 7 p.m. Monday through Friday. Please note: The Box Office is closed for summer break until August 18, 2025.. | 
                                                
                                                   What forms of payment do you accept? 
                                                   
                                                       We accept cash, check, Visa, MasterCard, American Express, and Discover. | 
                                                
                                                   What is the difference between general admission and reserved seating? 
                                                   
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                                                            For general admission events, seat availability is based on arrival. We recommend
                                                               arriving early to ensure a preferred seat.For reserved seating, your seat is already selected and guaranteed, though we still
                                                               recommend arriving early. | 
                                                
                                                   What is the difference between free events and ticketed events? 
                                                   
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                                                               Free events are general admission, meaning seats are available on a first-come, first-serve
                                                                  basis. We recommend arriving early to ensure admittance.Seating in ticketed events is predetermined, though we still recommend arriving early. | 
                                                
                                                   Do you offer refunds or exchanges? 
                                                   
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                                                            We do not offer refunds, as all sales are final. Exchanges are made at the discretion
                                                               of Management and there is a 3$ exchange fee.ArtsKSU Members receive free, unlimited exchanges.  | 
                                                
                                                
                                                   
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                                                            Discounted tickets are available for KSU students, Members, Seniors, Military, and KSU Faculty/ Staff. When purchasing your tickets, please let the Box Office know that you qualify. Group sale tickets are available at a 20% discount for groups of ten or more. Please
                                                               call the Box Office at 470-578-6650. | 
                                                
                                                   Should I order my ticket(s) in advance? 
                                                   
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                                                            We always recommend ordering ahead of time, rather than purchasing a ticket at the
                                                               door.Many shows sell out and ordering ahead of time ensures you get a ticket.The Box Office closes 20 minutes after the performance begins. No tickets may be purchased after this time. If you intend to purchase your ticket(s) at the door, please allow plenty of time to do so before the performance begins.  | 
                                                
                                                   How may I receive updates? 
                                                   
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                                                            You will receive a "Know-Before-You-Go" email detailing information about your ticketed
                                                               event. If you do not receive it, please check your junk or spam inbox.Subscribe to the Geer College of the Arts email list! This is the best way to receive
                                                               updates about upcoming events taking place. To sign up for the Geer College of the
                                                               Arts email, please visit the  and scroll down to enter your email address.  | 
                                                
                                                   What options do you offer for ticket delivery? 
                                                   
                                                      | We offer several options for purchasing tickets: 
                                                            
                                                            Physical printed tickets are available in person from the Geer College of the Arts
                                                               Box OfficeMobile tickets are available for tickets purchased online or by phoneWill Call for picking up tickets on the night of the performance(If you select this option, please bring your ID and arrive early to allow enough
                                                               time to pick up your ticket; there may be a line for the Box Office.)
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                                                   Do I need a ticket for my child? 
                                                   
                                                       Yes, every person attending an event needs a ticket. | 
                                                
                                                   How may I receive a complimentary ticket? 
                                                   
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                                                            If you are eligible to receive a complimentary ticket, complimentary tickets may be
                                                               requested through the complimentaryThese tickets must be requested no later than 24 hours before the event. | 
                                                
                                                   When does the venue (house) open before my event? 
                                                   
                                                       The venue (house) opens approximately thirty minutes prior to all events for early
                                                            seating. | 
                                                
                                                   What are my accessibility seating options? 
                                                   
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                                                            Each venue features accessible seating. Seat maps may be viewed when purchasing tickets.For more details, please call the Box Office at 470-578-6650.  | 
                                                
                                                   Where can I view a seat map? 
                                                   
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                                                            Seat maps may be viewed when purchasing tickets.For more details, please call the Box Office at 470-578-6650. | 
                                                
                                                   Do you offer assisted listening devices? 
                                                   
                                                       We offer assisted listening devices in Morgan Concert Hall, Scott Rehearsal Hall,
                                                            Stillwell Theater, and Onyx Theater. | 
                                                
                                                   I lost/found something. What should I do? 
                                                   
                                                      | Please stop by, email, or call the Box Office for information about lost and found. Please email boxoffice@kennesaw.edu or call 470-578-6650. |  |